Terms of service

Welcome to VEXFA
Welcome to our digital storefront. Throughout these guidelines, any usage of terms like "we," "our," or "us" strictly refers to VEXFA. We manage this online shop alongside all of its associated data, tools, features, and merchandise to bring you an optimal retail journey, which we refer to as our Services. Our e-commerce operations rely on the Shopify framework to deliver these capabilities to you. These operational rules outline your specific obligations and privileges while browsing our marketplace. We strongly encourage you to study this document closely, as it contains critical details regarding your lawful protections, including waivers of guarantees and caps on our accountability. By accessing, exploring, or buying from our site, you formally agree to abide by these rules and our data privacy practices. Should you disagree with any portion of this agreement, you must immediately cease using our website.

Platform Access and User Profiles
By accepting this contract, you verify that you have reached the legal age of adulthood in your current state or nation of residence. You are strictly prohibited from trading, transferring, or selling your digital profile to any 3rd party. It is your exclusive responsibility to safeguard your login passwords and to assume full liability for any actions executed under your account.

Merchandise Details
We work meticulously to portray our inventory as authentically as possible. Nevertheless, because individual electronic displays render colours differently, we cannot guarantee that your monitor will perfectly reflect the actual physical hue of an item. We offer no assurances that the tangible quality or visual characteristics of your purchase will flawlessly mirror our digital representations. Furthermore, we retain the absolute right to alter item descriptions, restrict purchase quantities, or completely remove specific products from our catalogue at our sole discretion and without prior warning.

Purchasing Transactions
Whenever you finalise your shopping cart, you are submitting a formal proposal to acquire our goods. VEXFA holds the unreserved authority to approve or deny any transaction for whatever reason we deem appropriate. A purchase only becomes a binding agreement once we successfully process your payment and issue an official confirmation message. We strongly advise you to double-check all cart details before completing your checkout. Any subsequent requests for refunds or product exchanges must adhere strictly to our established 30-day return framework.

Prices and Billing
Product prices can change at any moment without advanced notice. You will always be charged the exact price active at the moment you finalize your transaction. All prices currently displayed on our store are final and fully inclusive of applicable taxes, including UK Value Added Tax (VAT) and Australian Goods and Services Tax (GST). No additional sales tax will be added to your subtotal at checkout. You commit to providing truthful, accurate billing details and keeping your payment profiles up to date.

Dispatch and Transportation
Following an order processing time of 1-2 business days (Monday to Friday), packages destined for the UK or Australia face an estimated transit time of 6-12 business days (Monday to Friday). Please understand that all provided delivery schedules are merely projections. We will actively assist with courier investigations for delayed parcels, but we remain legally responsible for the goods only until they are delivered to your specified address or a nominated safe place.

Creative Asset Ownership
Every piece of media found across our website-spanning logos, written copy, photography, digital graphics, moving pictures, and sound bites-belongs exclusively to VEXFA or our designated creators, fully shielded by applicable copyright legislation. You are strictly banned from replicating, distributing, altering, or broadcasting any of our assets without securing our explicit written consent beforehand. We retain all rights that are not expressly outlined within this text.

External Software Integrations
We might occasionally grant you access to independent software solutions through our interface. We supply these external integrations entirely "as is" and "as available," devoid of any backing, assurances, or approval from our operations. We carry zero legal or financial responsibility for any negative consequences resulting from your choice to utilise these outside utilities.

Outside Hyperlinks
Our digital pages might feature links that direct you toward independent domains. We do not monitor the material, factual accuracy, or operational habits of these external destinations, nor do we officially champion their services. Choosing to navigate away from our storefront to an outside website is a risk you willingly assume on your own.

Shopify Infrastructure
Our e-commerce operations rely on Shopify for web hosting. However, every commercial exchange happens strictly between you and VEXFA. Shopify holds absolutely no liability regarding any facet of your retail interactions with us. By shopping on this platform, you explicitly clear Shopify and its corporate affiliates from any legal disputes or claims stemming from your purchases.

Data Protection Practices
Any personal details harvested during your shopping journey are managed according to our dedicated privacy protocols. By remaining on our site, you formally acknowledge that you have reviewed and fully comprehended how we handle your private records.

User Commentary and Ideas
Whenever you send us suggestions, product critiques, or general commentary, you automatically grant us a permanent, cost-free, and global licence to utilise, duplicate, tweak, broadcast, and distribute those materials for any objective. By submitting such content, you guarantee that you legally own or possess the necessary rights to share those thoughts with our company.

Mistakes and Missing Data
From time to time, our digital storefront might inadvertently display spelling errors, incorrect pricing figures, or missing product details. We retain the right to rectify these inaccuracies at our convenience and to void or adjust any transactions if the associated information was flawed when you finalised your cart.

Banned Activities
Our platform must be utilised strictly for legitimate and lawful endeavours. You are forbidden from employing our site to violate regional statutes, steal creative property, harass individuals, spread destructive viruses, harvest consumer data without explicit permission, or disrupt the general operation of the digital environment. We will immediately revoke website access for anyone discovered breaching these stipulations.

Account Cancellation
We possess the authority to terminate your access to our storefront at any given moment without prior warning. Should your profile be closed, you remain legally obligated to settle any outstanding financial balances. Clauses concerning creative property ownership, legal defence, warranty waivers, and liability restrictions will persist even after your access formally concludes.

Guarantee Waivers
All physical merchandise and web functionalities are delivered strictly on an "as is" and "as available" basis, devoid of any explicit or implied assurances. This includes the outright rejection of guarantees covering merchantability, suitability for highly specific tasks, or the non-violation of rights. Because certain regional laws forbid the exclusion of implied guarantees, this specific legal clause might not impact your situation.

Caps on Accountability
To the maximum extent permitted by law, VEXFA, alongside any staff and partners, will bear absolutely no responsibility for any secondary, accidental, penal, or resultant financial damages springing from your engagement with our platform. This waiver covers lost revenue, deleted data, or replacement expenses, regardless of whether the claim stems from a contract breach or negligence, even if we were previously cautioned about potential losses.

Legal Protection and Defence
You pledge to defend and shield VEXFA, Shopify, and all our associated personnel from any legal demands, financial penalties, or legal fees that emerge because you violated these rules, broke a regional law, or misused our digital marketplace.

Clause Separation
If a judge or legal authority determines that a specific clause within this document is unlawful or impossible to enforce, that singular rule will be severed from the text. The remainder of the contract will stay entirely valid and legally enforceable.

Comprehensive Understanding
This document, combined with our privacy rules and any other officially referenced guidelines, forms the complete legal understanding between you and VEXFA. This text officially overrides any previous discussions, promises, or agreements we might have shared regarding your use of the platform.

Legal Jurisdiction
These operational guidelines are dictated by and interpreted strictly following the legal framework of the United Kingdom. By using our site, you agree to submit to the exclusive jurisdiction of the courts located in Ilford, United Kingdom, to resolve any conflicts originating from your usage of our storefront.

Policy Modifications
We maintain the absolute power to modify these operational guidelines at our discretion. We will publish any adjustments directly onto this specific webpage and alert you as mandated by regional laws. Continuing to navigate our site following these updates signifies your full acceptance of the revised rules.

Contact Information
Store Name: VEXFA
Customer Service Email: info@vexfa.com
Customer Support Phone: +447480820420
Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM (GMT)
Saturday–Sunday: 11:00 AM–3:00 PM (GMT)
Customer service responds within 24 hours on working days.

Business Information
Legal form: Sole Trader - Filip Seliviorstov, trading as VEXFA (United Kingdom)
Business Address: 17 Oakleafe Gardens, Ilford, IG6 1LQ, United Kingdom